25391388 CustomerApi.Jobs.PublishNotificationJob
Queue notifications
Attempt 5 of 5
Priority 0
Tags ...
Node customer_api@10.10.1.214
Queue Time 00:00.036
Run Time 00:00.074
Inserted 3h ago
Scheduled 3h ago
Completed
Cancelled
Discarded 3h ago

Args

%{
  "account_id" => "106160",
  "data" => %{
    "account_insight_agent_id" => "62e3b1cf-db85-43c3-82f1-0205b271a4b3",
    "insights" => [
      %{
        "action_plan" => "Treat the Loops result as a **hypothesis**, not an account-level conclusion. First restore core instrumentation so Appcues receives identify, page/screen view, and key product events. Then define the measurement framework needed to test the hypothesis: \n1. Create a clear **first login/new user** cohort\n2. Define an **adoption** goal for the target feature or workflow\n3. Define a **month-2 retention** goal or cohort\n4. Re-run the analysis only after traffic is flowing and those milestones are measurable",
        "actions" => [],
        "cta_text" => "Review measurement gaps",
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "This will give you a trustworthy baseline for conversion and retention, so future banner experiments can be measured against real activation and retention outcomes instead of external averages.",
        "finding" => "The Loops claim is currently **not verifiable** in this account.\n\nWhat I confirmed:\n- **0 tracked event names** in the last **365 days**\n- **0 tracked users**, **0 messages**, and **0 MAU** in the last **30 days**\n- Your active goals do **not** define **first login**, **feature adoption**, or **2nd-month retention**\n\nBecause those inputs are missing, Appcues cannot confirm whether showing banners **3 times within 14 days of first login** actually correlates with **1.04% adoption** or **146.4% uplift** for your users.",
        "outcomes" => ["conversion", "activation", "retention"],
        "priority" => "high",
        "title" => "Retention uplift claim can’t be validated in Appcues yet",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "ec43c3b7-2767-4753-abde-ae7df5b1e1c4",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1777578663151655, "structured" => true}

Errors

Attempt 5—3h ago

** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Thu, 30 Apr 2026 19:52:36 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKs6dhLAPThUeMkBIyCF"}, {"x-xss-protection", "1; mode=block"}], status: 404}}

Attempt 4—3h ago

** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Thu, 30 Apr 2026 19:52:04 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKs6bpku49sSiscBuYUD"}, {"x-xss-protection", "1; mode=block"}], status: 404}}

Attempt 3—3h ago

** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Thu, 30 Apr 2026 19:51:40 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKs6aP3ETIbGRr4AFnHl"}, {"x-xss-protection", "1; mode=block"}], status: 404}}

Attempt 2—3h ago

** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Thu, 30 Apr 2026 19:51:20 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKs6ZFF3d-jKrX4B_Y8D"}, {"x-xss-protection", "1; mode=block"}], status: 404}}

Attempt 1—3h ago

** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Thu, 30 Apr 2026 19:51:03 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKs6YFKuATgZmEsC6Vuh"}, {"x-xss-protection", "1; mode=block"}], status: 404}}