25409095
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:01.007
Run Time
00:00.074
Inserted
23h ago
Scheduled
23h ago
Completed
—
Cancelled
—
Discarded
23h ago
Args
%{
"account_id" => "103523",
"data" => %{
"account_insight_agent_id" => "6394069e-3dc9-4fb1-ba43-dcd035a874ef",
"insights" => [
%{
"action_plan" => "Review these properties for cleanup or replacement before they cause silent audience mismatches. Prioritize the ones with live targeting impact first: **given_name**, **poc_renewal**, **fullname**, and **email**. If a property is no longer populated, update the affected segments or experience rules to use a current property instead.",
"actions" => [],
"cta_text" => "Review stale properties",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Reducing stale property dependencies should improve targeting accuracy and help prevent missed experience delivery for activation and engagement campaigns.",
"finding" => "- **test_user** — Last seen **2022-02-04**. Still used in active segment [Sagun readable segment test](https://studio.appcues.com/segments/9b31de5b-75cf-46a4-9074-98f4171b4942/edit). Review on the [user properties page](https://studio.appcues.com/settings/properties/user).\n- **fullname** — Last seen **2025-05-14**. Still used in active segment [new segment](https://studio.appcues.com/segments/cc7fa1e8-0eae-495c-8671-2f90811021df/edit) and directly targeted by draft mobile flow [Matt theme test](https://studio.appcues.com/mobile/flows/4482ec1c-d193-4eec-ac75-bc6b1ae24991/settings). Review on the [user properties page](https://studio.appcues.com/settings/properties/user).\n- **email** — Last seen **2026-01-05**. Still used in multiple active segments, including [Sagun All trailers, Active and other Saguns](https://studio.appcues.com/segments/59052cb9-12d1-4de9-965b-cf17e753d77b/edit), [Sagun Self users](https://studio.appcues.com/segments/5ba17923-aa89-4d30-94d7-3034daf61d99/edit), [QA BL Email Alias](https://studio.appcues.com/segments/4d11b571-238a-47a6-aee4-066a82bb3f8a/edit), [QA BL 0107 Conditions](https://studio.appcues.com/segments/6fe10a9a-e2cf-4fbc-ab14-e5dc8f7ed160/edit), [Will/Fred only](https://studio.appcues.com/segments/e27a173d-156b-4b8b-9f39-7e12833d0136/edit), [POC MileStone 2](https://studio.appcues.com/segments/d56c7152-1584-4298-bfa3-92705cd98031/edit), and directly targeted by draft pin [Test](https://studio.appcues.com/pins/ac95599f-a6e2-43b5-a4e2-ca8f489f9064/settings). Review on the [user properties page](https://studio.appcues.com/settings/properties/user).\n- **joey_email** — Last seen **2025-05-14**. Still used in active segment [Joey AI Assistant Research Test](https://studio.appcues.com/segments/e1431a72-9185-42ce-b1d8-050f2234993d/edit). Review on the [user properties page](https://studio.appcues.com/settings/properties/user).\n- **workflow** — Last seen **2025-05-04**. Still used in active segment [Says workflow is nice](https://studio.appcues.com/segments/2fc48fdf-4ad3-45c2-b2f0-7c8ced0ae689/edit). Review on the [user properties page](https://studio.appcues.com/settings/properties/user).\n- **name** — Last seen **2025-06-04**. Still used in active segment [Cristian](https://studio.appcues.com/segments/9888bba9-c5ec-48db-941a-7f217692fbcf/edit). Review on the [user properties page](https://studio.appcues.com/settings/properties/user).\n- **username** — Last seen **2024-04-02**. Still used in active segments [NL](https://studio.appcues.com/segments/ce43c83e-9af6-42a3-81d6-a194f4834ef6/edit) and [Sam's test segment](https://studio.appcues.com/segments/0a49d496-6678-4fc3-9d74-2ae9539b8d07/edit). Review on the [user properties page](https://studio.appcues.com/settings/properties/user).\n- **demo** — Last seen **2024-04-19**. Still used in active segment [Demo segment](https://studio.appcues.com/segments/9210b66b-92a6-4a6f-8b85-12ddbb81bcb3/edit). Review on the [user properties page](https://studio.appcues.com/settings/properties/user).\n- **push_workflow_test_1** — Last seen **2024-04-22**. Still used in active segment [push_workflow_test_1](https://studio.appcues.com/segments/6632047d-e527-4092-a3fa-6895746ea36d/edit). Review on the [user properties page](https://studio.appcues.com/settings/properties/user).\n- **push_workflow_test_2** — Last seen **2024-04-22**. Still used in active segment [push_workflow_test_2](https://studio.appcues.com/segments/fd614306-9eba-4da9-996c-c75429415781/edit). Review on the [user properties page](https://studio.appcues.com/settings/properties/user).\n- **push_workflow_test_3** — Last seen **2024-04-24**. Still used in active segment [push_workflow_test_3](https://studio.appcues.com/segments/c1a0d20b-09ec-4641-8b45-0d268f722c36/edit). Review on the [user properties page](https://studio.appcues.com/settings/properties/user).\n- **poc_renewal** — Last seen **2025-01-30**. Still used in active segment [James FiW POC Renewal](https://studio.appcues.com/segments/ab2814cd-a51a-469f-be39-a04fb28adc7a/edit), which is referenced by draft pin [asdf123](https://studio.appcues.com/pins" <> ...,
"outcomes" => ["activation", "engagement"],
"priority" => "medium",
"title" => "17 inactive user properties are still used in targeting",
"type" => "issue"
}
]
},
"notification_id" => "5f3f57ee-cb30-4801-916e-b02e7644f966",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777592502522849, "structured" => true}
Errors
Attempt 5—23h ago
** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Thu, 30 Apr 2026 23:43:18 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKtHDMUClGmdigECsTxk"}, {"x-xss-protection", "1; mode=block"}], status: 404}}
Attempt 4—23h ago
** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Thu, 30 Apr 2026 23:42:45 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKtHBREaFy1FPxYAkhvh"}, {"x-xss-protection", "1; mode=block"}], status: 404}}
Attempt 3—23h ago
** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Thu, 30 Apr 2026 23:42:21 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKtG_6mdUMsMMF8AlS5j"}, {"x-xss-protection", "1; mode=block"}], status: 404}}
Attempt 2—23h ago
** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Thu, 30 Apr 2026 23:42:01 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKtG-wEpqCFGppICsLtC"}, {"x-xss-protection", "1; mode=block"}], status: 404}}
Attempt 1—23h ago
** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Thu, 30 Apr 2026 23:41:42 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKtG9o1s4dw9pbYEnGGk"}, {"x-xss-protection", "1; mode=block"}], status: 404}}