Args

%{
  "account_id" => "103523",
  "data" => %{
    "account_insight_agent_id" => "775bb523-2554-4f4b-8c6d-07252693e954",
    "insights" => [
      %{
        "action_plan" => "Review the inactive experiences above and decide which ones should stay live.\n\nIf an experience is supposed to be active, open its settings page and use the **Calculate Audience Size** button in the **Audience** panel to confirm the targeting and triggering rules still match a real audience.\n\nIf an experience is no longer needed, unpublish it to reduce live-content clutter and make performance reviews easier.",
        "actions" => [],
        "cta_text" => "Review inactive experiences",
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "Cleaning up inactive live content should improve operational clarity, reduce accidental targeting mistakes, and make it easier to focus on experiences that support activation and engagement.",
        "finding" => "The following experiences have been live for at least 3 weeks but were **not seen by any users in the last 30 days**:\n\n- [Acquisition](https://studio.appcues.com/banners/e8270aef-8987-46ec-bc6e-065a5ec19282/settings) — last published/live metadata: **2025-07-03**\n- [BCBS Embed](https://studio.appcues.com/mobile/flows/1dd615ac-7a90-4063-9175-bdee47c02bbd/settings) — last published/live metadata: **2025-10-06**\n- [BCBS Fullscreen Onboarding](https://studio.appcues.com/mobile/flows/dc6e4728-4665-464f-a30c-1782b6025b52/settings) — last published/live metadata: **2025-10-06**\n- [BCBS Get Care](https://studio.appcues.com/mobile/flows/5e410fb1-1bf0-465f-b4fc-677e93fa2482/settings) — last published/live metadata: **2025-10-06**\n- [Bubble trouble](https://studio.appcues.com/flows/e1370410-fd9a-40af-83ed-f450ae640936/settings) — last published/live metadata: **2025-06-20**\n- [Caesars Bets Empty State](settings link unavailable — mobile embed) — last published/live metadata: **2025-07-23**\n- [Caesars Casino Promo](https://studio.appcues.com/mobile/flows/404e1794-b649-41ea-9dc7-abfa8a792d73/settings) — last published/live metadata: **2025-07-23**\n- [Caesars Game Promo Banner](https://studio.appcues.com/mobile/flows/2dac4ed0-3aa4-4c98-a551-dabef0c89888/settings) — last published/live metadata: **2025-07-23**\n- [Caesars Live Now](https://studio.appcues.com/mobile/flows/d0f1dff4-40ed-41eb-92da-7c65ae5694a4/settings) — last published/live metadata: **2025-07-23**\n- [Caesars Welcome Tour](https://studio.appcues.com/mobile/flows/f21a4ff8-0ab6-4f18-82a9-09b239776b2b/settings) — last published/live metadata: **2025-07-23**\n- [Camera Permission Prompt](https://studio.appcues.com/mobile/flows/a3f9974a-981f-431c-8133-3b6248c88a09/settings) — last published/live metadata: **2023-05-10**\n- [Casino Game Promo Banner](https://studio.appcues.com/mobile/flows/6202fc85-5e09-4811-ad9d-8da8b8f36307/settings) — last published/live metadata: **2025-07-31**\n- [Casino Tour](https://studio.appcues.com/mobile/flows/d9daf162-35f2-4b4e-afa8-12a296d5092b/settings) — last published/live metadata: **2025-07-31**\n- [Casino Welcome](https://studio.appcues.com/mobile/flows/4abaefb5-bc91-429c-a0ec-ee4566e204c2/settings) — last published/live metadata: **2025-07-31**\n- [Casino Welcome Alt](https://studio.appcues.com/mobile/flows/5dc9eca6-da0d-4703-8fa1-d1c5be4a3a2c/settings) — last published/live metadata: **2025-07-31**\n- [Cris Workflow test](https://studio.appcues.com/workflows/c013839f-37c7-4194-8f18-41798e7211d9?mode=settings) — last published/live metadata: **2024-11-07**\n- [Copy of Demo Test 3/07](https://studio.appcues.com/flows/6705ae4a-315e-4e4d-b723-c80555ad0732/settings) — last published/live metadata: **2025-07-08**\n- [Copy of FastFill Audio: Diary Study (EOD) [English]](https://studio.appcues.com/mobile/flows/3390a474-3308-40ac-b356-9b0cad3900e4/settings) — last published/live metadata: **2024-11-01**\n- [Copy of Gui Flow](https://studio.appcues.com/mobile/flows/516c896f-07ef-4ab5-bfb8-e2fa7539bea2/settings) — last published/live metadata: **2024-08-13**\n- [Copy of Hamed-survey [147182]](settings link unavailable — mobile embed) — last published/live metadata: **2024-01-08**\n- [Copy of Matt android](https://studio.appcues.com/mobile/flows/c653432e-0881-4bba-91fe-e5f5c1c2c164/settings) — last published/live metadata: **2025-09-15**\n- [Copy of Matt test random](https://studio.appcues.com/mobile/flows/49f4c4be-d9a1-4d3e-94b2-a76fbb4fc9b3/settings) — last published/live metadata: **2025-09-08**\n- [Copy of QA - Conditional Build and Variants](https://studio.appcues.com/mobile/flows/b65ffaa9-37d2-46dd-9f2d-6b269b20c48f/settings) — last published/live metadata: **2025-09-16**\n- [Copy of iOS Release 3.17](https://studio.appcues.com/mobile/flows/40473d74-06c4-485f-9944-8c6df5495b6e/settings) — last published/live metadata: **2025-07-09**\n- [Clone of CM - Pulse](https://studio.appcues.com/workflows/b3baf829-506d-4690-a4b0-f53addb590d8?mode=settings) — last published/live metadata: **2025-07-08**\n- [Clone of [Sagun] Wait for it](https://studio.appcues.com/workflows/9" <> ...,
        "outcomes" => ["activation", "engagement"],
        "priority" => "high",
        "title" => "Large backlog of live experiences had zero views in the last 30 days",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "9adbe16e-7e2a-46ea-a104-9fb436d39747",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1777596866637447, "structured" => true}

Errors

** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Fri, 01 May 2026 00:55:57 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKtLA9kURAVh_4EDrF0E"}, {"x-xss-protection", "1; mode=block"}], status: 404}}

** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Fri, 01 May 2026 00:55:26 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKtK_JkZsnHmDoMEf30k"}, {"x-xss-protection", "1; mode=block"}], status: 404}}

** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Fri, 01 May 2026 00:55:03 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKtK9yv-jmiH00cCCrSk"}, {"x-xss-protection", "1; mode=block"}], status: 404}}

** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Fri, 01 May 2026 00:54:44 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKtK8rgLNo847xQFAgtl"}, {"x-xss-protection", "1; mode=block"}], status: 404}}

** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Fri, 01 May 2026 00:54:26 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKtK7qkgMZf8QRwAWn9j"}, {"x-xss-protection", "1; mode=block"}], status: 404}}