Args

%{
  "account_id" => "22",
  "data" => %{
    "account_insight_agent_id" => "632a4f56-0565-41f8-a0e3-dbbeb0a5ead2",
    "insights" => [
      %{
        "action_plan" => "Update the email link in this flow so the underlying `mailto:` address matches the displayed address exactly: **success@appcues.com**. After publishing the fix, spot-check the CTA in the live flow to confirm the email client opens with the corrected address.",
        "actions" => [],
        "cta_text" => "Review flow",
        "entity_id" => "29719251-3769-46eb-81d2-55b3d5691902",
        "entity_type" => "flow",
        "expected_impact" => "Fixing this should prevent failed customer outreach at a high-intent cancellation moment, reducing friction and protecting retention conversations.",
        "finding" => "I found **1 high-confidence live copy typo** in a published experience:\n\n- **[Churn save] Cancelation info- confirmation (March 2024)** — [open the flow](https://studio.appcues.com/flows/29719251-3769-46eb-81d2-55b3d5691902/settings)\n- In the live body copy, the visible email text is **`success@appcues.com`**, but the linked `mailto:` value is **`succes@appcues.com`**\n- Suggested correction: change **`succes@appcues.com`** to **`success@appcues.com`**\n\nThis is a user-facing typo because the link target is misspelled, which can send replies to an invalid address even though the displayed text looks correct.",
        "outcomes" => ["retention", "engagement"],
        "priority" => "high",
        "title" => "Live churn-save flow has a broken email typo",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "6685d35c-77bd-404f-8fd5-f654589f236e",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1777657259590429, "structured" => true}

Errors

** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Fri, 01 May 2026 17:42:36 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKuB8n2-NCXBSdgB3V8l"}, {"x-xss-protection", "1; mode=block"}], status: 404}}

** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Fri, 01 May 2026 17:42:03 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKuB6r395ucpRCQB15aB"}, {"x-xss-protection", "1; mode=block"}], status: 404}}

** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Fri, 01 May 2026 17:41:39 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKuB5SAL5_2UX2UBhFNE"}, {"x-xss-protection", "1; mode=block"}], status: 404}}

** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Fri, 01 May 2026 17:41:18 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKuB4DtqbrbZrpYBaefm"}, {"x-xss-protection", "1; mode=block"}], status: 404}}

** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Fri, 01 May 2026 17:40:59 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKuB2_sAR5mORx0B1c0D"}, {"x-xss-protection", "1; mode=block"}], status: 404}}