25481772
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.096
Run Time
00:00.062
Inserted
3h ago
Scheduled
3h ago
Completed
—
Cancelled
—
Discarded
3h ago
Args
%{
"account_id" => "94742",
"data" => %{
"account_insight_agent_id" => "28c63faf-d520-4bca-9df2-6f982ef046be",
"insights" => [
%{
"action_plan" => "Review the flow’s delivery rule and change the frequency from **never** to an active setting that allows the experience to display on the targeted page. After that, confirm the rest of the audience and trigger setup still matches your intended test scenario. Since the underdelivery is explained by the rule configuration, focus on re-enabling delivery rather than redesigning the flow.",
"actions" => [],
"cta_text" => "Review flow setup",
"entity_id" => "d8afc378-b863-4457-905d-435e4cfddf7f",
"entity_type" => "flow",
"expected_impact" => "Re-enabling delivery should allow the flow to start reaching the existing testbench traffic again, recovering exposure and improving engagement with the experience.",
"finding" => "The published web flow **“This is a 1.0 Flow eligible for LP”** reached **0 users in the last 7 days**, even though its target page still had traffic: **15 unique users** and **36 page views** on the Appcues testbench during the same period.\n\nThe delivery setup appears to be the blocker: the flow is published and targeted to `appcues.github.io`, but its published rule has **frequency set to `never`**, which would prevent it from being shown at all.",
"outcomes" => ["engagement", "adoption"],
"priority" => "high",
"title" => "Published flow is blocked by its delivery frequency setting",
"type" => "issue"
}
]
},
"notification_id" => "ef482486-8dc7-458b-93c0-77af1c49f726",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777665962723929, "structured" => true}
Errors
Attempt 5—3h ago
** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Fri, 01 May 2026 20:07:35 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKuJ2-ApramSJb4C5X5B"}, {"x-xss-protection", "1; mode=block"}], status: 404}}
Attempt 4—3h ago
** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Fri, 01 May 2026 20:07:04 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKuJ1J7YbO0NPy0C6mIj"}, {"x-xss-protection", "1; mode=block"}], status: 404}}
Attempt 3—3h ago
** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Fri, 01 May 2026 20:06:41 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKuJzzyjWxyUtqACvtnh"}, {"x-xss-protection", "1; mode=block"}], status: 404}}
Attempt 2—3h ago
** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Fri, 01 May 2026 20:06:21 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKuJyo5ibZo-lgEC5yYB"}, {"x-xss-protection", "1; mode=block"}], status: 404}}
Attempt 1—3h ago
** (Oban.PerformError) CustomerApi.Jobs.PublishNotificationJob failed with {:error, %Knock.Response{url: "https://api.knock.app/v1/workflows/insight-issue-added/trigger", body: %{"code" => "workflow_missing", "message" => "The workflow you specified was not found in this environment. Make sure you commit the workflow before trying to invoke it. See the docs: https://docs.knock.app/send-and-manage-data/environments", "status" => 404, "type" => "invalid_request_error"}, headers: [{"date", "Fri, 01 May 2026 20:06:02 GMT"}, {"content-type", "application/json; charset=utf-8"}, {"content-length", "278"}, {"connection", "keep-alive"}, {"access-control-allow-credentials", "true"}, {"access-control-allow-origin", "*"}, {"access-control-expose-headers", "authorization x-knock-user-token x-knock-environment"}, {"cache-control", "max-age=0, private, must-revalidate"}, {"x-content-type-options", "nosniff"}, {"x-frame-options", "SAMEORIGIN"}, {"x-request-id", "GKuJxlXQSNXZ-woC5ckE"}, {"x-xss-protection", "1; mode=block"}], status: 404}}